Terms of Use

MeetOps Terms of Service

Effective Date: March 11, 2025

1. Introduction

These Terms of Service ("Terms") govern your access to and use of MeetOps ("Service"), operated by Launchpad Technologies Pty Ltd (ACN: 685218660) ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms.

2. Service Description

MeetOps provides meeting analytics services that involve:

  • A bot joining your online meetings
  • Processing meeting transcripts
  • Analyzing meeting content to provide insights such as summaries, action items, topics discussed, and custom analytics specified by users

You acknowledge and agree that the quality of analytics is not guaranteed and may vary based on factors including but not limited to audio quality, participant behavior, and technical limitations.

3. Pre-Alpha Release

MeetOps is currently in pre-alpha release. By using the Service, you acknowledge that:

  • The Service is provided "as is" and "as available"
  • Features may change without notice
  • Data loss may occur
  • Bugs and errors are expected

4. Account Registration

To use MeetOps, you must register for an account by providing accurate and complete information. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.

5. License and Data Usage

5.1 Your Content and Our Rights

You retain ownership rights to your original meeting content, including audio, video, and participant information ("Your Content"). However, by using the Service, you acknowledge and agree that:

  • We own all rights to the analytics, insights, and processed data derived from Your Content
  • We own the transcripts generated from Your Content
  • We may use, store, and process Your Content indefinitely to:
    • Provide and improve the Service
    • Train and refine our algorithms and models
    • Generate and deliver analytics
    • Develop new features and services
    • Create aggregated and anonymized datasets

5.2 Perpetual License

By using the Service, you grant us a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, reproduce, modify, create derivative works from, distribute, and store Your Content for:

  • Current and future product development and improvement
  • Research and development purposes
  • Service optimization
  • Quality assurance and testing

This license survives termination of your account to ensure continuous product improvement.

5.3 Our Intellectual Property

MeetOps, including its analytics methodologies, algorithms, and platform, is owned by us. We grant you a limited, non-exclusive, non-transferable, and revocable license to use the Service for its intended purpose.

6. User Conduct

You agree not to:

  • Use the Service for any illegal purpose
  • Attempt to gain unauthorized access to the Service
  • Use the Service to harm others
  • Interfere with the operation of the Service
  • Share access to your account with third parties
  • Reverse engineer or attempt to extract our code or algorithms

7. Service Availability and Termination

7.1 Service Availability

We provide the Service on an "as is" and "as available" basis. We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free. We make no warranties about accuracy, reliability, completeness, or timeliness of the Service.

7.2 Account Suspension or Termination

We reserve the right to suspend or terminate your access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Service, us, or third parties, or for any other reason.

Specific grounds for suspension may include:

  • Abuse of the Service
  • Excessive use that impacts overall system performance
  • Violation of these Terms or applicable laws

7.3 Your Right to Terminate

You may terminate your use of the Service at any time by contacting us at support@meet-ops.com.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

  • The Service will function uninterrupted, secure, or available at any particular time or location
  • Any errors or defects will be corrected
  • The Service is free of viruses or other harmful components
  • The results of using the Service will meet your requirements

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total liability to you for any damages shall not exceed the greater of (a) the amount paid by you to us for the Service during the three (3) months prior to the claim or (b) AUD $100.

10. Indemnification

You agree to indemnify, defend, and hold harmless Launchpad Technologies Pty Ltd and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorney's fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights, including privacy rights
  • Your violation of any applicable laws or regulations

11. Changes to the Service or Terms

We reserve the right to modify or discontinue, temporarily or permanently, the Service or any features or portions thereof without prior notice.

We may modify these Terms from time to time. We will notify you of any changes by posting the new Terms on the Service, through the app, via email, or through other public channels such as Discord. Changes will be effective immediately upon posting. Your continued use of the Service after the posting of revised Terms means that you accept and agree to the changes.

12. Governing Law

These Terms shall be governed by the laws of Australia, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in Australia for the resolution of any disputes.

13. General Provisions

13.1 Entire Agreement

These Terms constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings.

13.2 Waiver and Severability

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in effect.

13.3 Assignment

You may not assign these Terms or your rights and obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without your consent.

13.4 Contact Information

For any questions about these Terms, please contact us at support@meet-ops.com.

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